“..Anyway, we decided to try Catimar for the return and it was a disaster. They weren’t waiting for us at the airport as agreed. I had to call the hotel and they arrived 30 min after. When we arived at the hotel, four guys with guns were robbing the hotel at the reception desk. They locked the choffer in a closet, the receptionist was sitting on the floor with the arms in his head. They didn’t hurt anyone but took our purse where we had all our passports. The hotel owner was helpful and took me to the police station. However, I missed my flight the next day and had to stay from Thursday to Tuesday at Caracas to get new passports and visas.”